Shipping policy

Last Updated: October 10, 2026

At Midtech Knives, we are committed to providing a smooth and reliable shopping experience. This Shipping Policy explains how we process, ship, and deliver orders placed through MidtechKnives.com.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not typically processed or shipped on weekends or public holidays. During peak shopping seasons, promotions, or periods of high order volume, processing may take slightly longer.

You will receive a shipping confirmation email with tracking information when your order ships, where tracking is available.

2. Shipping Coverage

Midtech Knives currently ships to eligible addresses within the United States.

Shipping availability may depend on the destination, product restrictions, carrier requirements, and applicable laws. We reserve the right to cancel orders that cannot be shipped legally or safely to the address provided.

3. Shipping Costs

Free shipping is available on eligible orders shipped within the United States.

Any applicable shipping charges or available shipping options will be displayed at checkout before you complete your purchase.

Please review your order summary carefully before submitting your order.

4. Estimated Delivery Time

Our estimated delivery time is 3–7 business days after your order has shipped.

Please note that delivery estimates are not guaranteed. Actual delivery times may vary depending on your location, carrier operations, weather conditions, holidays, and other circumstances beyond our control.

Your total order fulfillment time generally includes:

  • Order processing: 1–3 business days.

  • Estimated shipping time: 3–7 business days after dispatch.

These timeframes are estimates and may vary depending on the circumstances of your order.

5. Order Tracking

Once your order has shipped, we will send a shipping confirmation email containing tracking information when available.

Please allow some time for the carrier to update the tracking status after the package is dispatched.

If your tracking information has not updated for an extended period or you have questions about your shipment, contact us at midtechknive@gmail.com.

6. Shipping Delays

While we do our best to ensure timely delivery, delays may occur due to circumstances outside our control, including:

  • Severe weather or natural disasters.

  • Carrier service disruptions.

  • Seasonal demand or high order volumes.

  • Incorrect or incomplete shipping addresses.

  • Transportation or logistical issues.

  • Customs or regulatory checks, where applicable.

Midtech Knives cannot guarantee delivery dates and is not responsible for delays caused by circumstances beyond our reasonable control. However, we will do our best to help you resolve shipping issues.

7. Incorrect Shipping Address

Customers are responsible for providing accurate and complete shipping information at checkout.

If you discover an error in your shipping address, contact us as soon as possible at midtechknive@gmail.com.

We cannot guarantee address changes after an order has been processed or shipped. Additional shipping charges may apply if a package must be reshipped because of an incorrect address supplied by the customer, subject to applicable law.

8. Lost, Stolen, or Damaged Packages

If your tracking information shows that your package has been delivered but you cannot locate it, please check your mailbox, delivery area, household members, neighbors, and any carrier delivery instructions.

If your package arrives damaged, appears to be lost, or has been significantly delayed, please contact us with your order number and relevant tracking details. For damaged items, include photographs of the product and packaging when possible.

We will review the issue and help determine the appropriate next steps in accordance with our store policies and applicable law.

9. Knife Shipping Restrictions

Certain knives may be subject to shipping restrictions, age requirements, or other legal requirements depending on the destination.

Customers are responsible for ensuring that their ordered products may legally be purchased, received, owned, and possessed in their state, county, and city.

Midtech Knives reserves the right to refuse or cancel orders when necessary to comply with applicable laws, carrier restrictions, or shipping requirements.

10. Returned or Undeliverable Packages

A shipment may be returned to us if the address is incorrect, delivery cannot be completed, the package is refused, or another delivery issue occurs.

If your order is returned to us, please contact our support team to discuss the available options. Additional shipping fees may apply to reshipment, subject to applicable law and our store policies.

Refunds for undeliverable orders will be handled in accordance with our Refund and Return Policy.

11. Contact Information

If you have any questions about our Shipping Policy or need help with an existing order, please contact us.

Store Name: Midtech Knives

Website: https://midtechknives.com/

Email: midtechknive@gmail.com

When contacting us about an existing order, please include your order number so we can assist you more efficiently.

Thank you for shopping with Midtech Knives!